By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.

customer portal information

Customer Account Access

Ready to log in? If you need help registering, learn more below.

Log In

Registering a New Account

If you’ve received an email invitation to create an account, click below. You’ll be prompted to enter details from the email invite. Here's what you can expect from the portal.

  • Exclusive risk management information and tips
  • Policy management and claims tracking
  • 24/7 access: use the portal anytime, from anywhere

Remember, you don’t need an account to do the following:

Account portal FAQs

I just want to pay my bill, where do I go?

Click here to go to the bill pay area.

I am a Premier policyholder; when will I get a registration code?

We are rolling out the new customer portal to select groups across the country. Email invites will be sent to the primary accountholder contact with multiple reminders.

Having trouble logging in or have other questions?

The registration has two main steps. 1. First, you will create your profile. This includes setting your password and validating your email with a temporary code (NOT your unique account registration code). 2. Next, you will connect your profile with your Church Mutual account by entering your unique registration code. Your registration code is emailed to you before you start the registration process. Still stuck? Watch the registration help video above or try this job aid or contact our customer service team at (800) 554-2642.

How do I become a Premier policyholder?

Eligibility is based on state approved filings and current policy effective date. Once eligible, we will contact you and transition your policy to the new Premier product.