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Customer Testimonials

Real Stories, Real Impact

Hear what our customers have to say about their experience partnering with Church Mutual.

Explore Testimonials

No two organizations are the same — and neither are their stories. Hear firsthand accounts of the impact we’ve had on our customers and their communities.

Totally stress free, easy, [and] every contact was professional and a breeze.
Laura Gotcher

First United Methodist Chruch

November 2021
Houses of Worship
They [Church Mutual] made the claim process very easy, [they] were very prompt, and took care of the the problem that we had.
Susan Tutor

St. Luke's Episcopal Church

November 2021
Houses of Worship
We've only had three claims in 40 years of being insured by Church Mutual. The best way I would describe my experience with their handling of our claims speaks to the efficiency by which they responded. Their handling of our claims took the stress and worry out of the equation. Their representatives have always been pleasant to work with. I would not hesitate to recommend Church Mutual Ins.
Donald Pyle

The Church at Rockwood

November 2021
Houses of Worship
In 2011 our church was struck by lightning and burned to the ground. Church Mutual worked with us from the day of the fire until the day we opened our new church three years later. They were extremely helpful. I highly recommend using them.
Rev. Dr. Bonnie Orth

Mayfield Presbyterian Church

November 2021
Houses of Worship
For over 20 years we have been with Church Mutual. We left for a few years to save on premium but returned for the excellent customer service and overall value.
Paul VanCise

Bryant Wesleyan Church

November 2021
Houses of Worship
It [claims process] was great and [there was] no complications.
Pat Truckenmiller

Breakthrough Worship Center

November 2021
Houses of Worship
Always there for us whenever we need them. Replaced hail damaged roof without a battle! Wonderful people to do business with.
Kay Kuykendall

Hubbard Missionary Baptist Church

November 2021
Houses of Worship
In my time as properly chairman for Gernant’s church it was necessary to use our insurance. Once because of damage caused by hail, the 2nd was ice and snow damage. During both these times, Church Mutual was very helpful, pleasant, professional, prompt on returning calls and providing answers, providing payments.
Samuel Reimert

St. Jonh’s Gernant’s Church

November 2021
Houses of Worship
Zion Baptist Church has been a customer of Church Mutual for over 28 years, beginning on October 21, 1993. This company has supplied the church with health and safety materials for years. Church Mutual was always on the spot when we needed them after damages. Edgar Street, our agent, is the best, serving us for over 14 years!
Rolland Williamson

Zion Baptist Church

October 2021
Houses of Worship
The church parsonage air conditioner exchange unit which is in the attic drainpipe got clogged and water backed up and damaged insulation and drywall in a large area before it was observed. The drain problem was corrected, and the air conditioner was equipped with a pan and an alarm system to shut off AC if any water problem would occur again. Church Mutual sent their appraiser and we received monies to hire a company to clean out damage and rebuild the area.
Jon Gehler

Ebenezer Moravian Church

October 2021
Houses of Worship

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